You can place your lights as you prefer, there is no rule! Decorate your tree, and thanks to the mapping procedure you can create a precise map of your LEDs and apply effect with the maximum impact. A good advice to obtain a good visual is to place the LEDs on the surface of the tree. Some LEDs may be hidden to the camera, worry not, the algorithm will estimate their position, allowing a precise application of the effects.

Yes, virtually. You can join together multiple strings with the same LED profile, thanks to the app. Find out how to create a group and apply group effects with the Join, Sync and Scene functions.

All Light Logical are IP44 certified. They are weatherproof and they can resist rain and snow, but they can’t be plunged into the water. Temperatures: Generation 1: from 0 °C to 40 °C or 32°F to 104°F Generation 2: from -15 °C to 40 °C or 14°F to 104°F In any cases they should be protected from strong atmospheric agents and drastic changes in temperature/humidity. IMPORTANT NOTE: always keep the controller and the plug in a proof place, away from waters and snow. The most part can be used outdoors or in a sheltered area.

Yes! Light Logical works with Google Home and Amazon Alexa. Find out how to add it to your smart home assistant and tell it to switch on, switch off and remote control color changes.

Light Logical connects to your smartphone via Wi-Fi. It can actually create its own network that you can detect on your device. If you are using it for the first time, download the Twinkly App AppStore and Google Play Store which will guide you through the procedure and help you get the best out of your smart decoration.

If you can’t remember what network it's connected to or you forgot your wifi access credentials, you can reset it and start again from scratch the configuration procedure.

Yes, but only one Wi-Fi network at a time. To connect it to a new Wi-fi network please reset and connect to the new network through the app.

If you are going to decorate a Christmas tree with Light Logical, please consider that the number of LEDs suggested depends on more factors: The size of your tree, If you want to decorate only the front or 360° … And on your taste!

Yes definitely! Connecting Light Logical to a local Wi-fi network is crucial to make the most out of it, but is not strictly necessary. Light Logical will work as a stand alone product or in direct communication with your smartphone. Also will work on routers that have no internet access, this solution can be great to manage larger groups of the product on their own network (more than 5) without interference of other connected devices.

No, but you can use the same custom Layout and Settings on another Smartphone or Tablet by accessing with the same Twinkly Account credentials. Be sure to be connected to the same Wi-fi network to which your Twinkly are connected too. How to use the same Custom Layout on another Smartphone or Tablet: Verify if you have already connected your Twinkly to your home Wi-fi network. Execute the mapping procedure to obtain a custom layout of your Twinkly. You can use the same Layout and Settings on another Smartphone or Tablet by accessing with the same Twinkly Account credentials. Be sure to be connected to the same Wi-fi network to which your Twinkly are connected too. Note: Remember you can share your Custom Twinkly Layout but not the personal Effects. This feature is not available for groups. You can share the device’s layout among multiple smartphones: just access the app with the same user and connect the phones to the same wi-fi network and then use the appropriate function. The Layout is the result of the mapping you did for your installation (you can find it in the dedicated section of your App) Remember that you can share the Layout, but not the saved effects and that this function is not available for groups.

If you are unhappy for any reason, then we offer a No Risk, No Hassle 100% Refund Guarantee for the first 60 days of receiving your order! So you can try it for FREE If you receive your item and aren’t completely happy with it then please just send us an email along with your order ID number and information about the product you’d like to exchange or refund. Please view our full returns and exchange policy here.